SARAH LOVES HAIR - TERMS & CONDITIONS

Terms of Participation

By purchasing any product or service you (herein referred to as “Client”) agree to the following terms and conditions of purchase (hereinafter “Agreement”), as well as our Privacy Policy, hereby incorporated by reference. This is a legal agreement between you (“user”) and Sarah Loves Hair (“we”, “us”, “the company” or “Sarah Love”).

The Company’s materials (including but not limited to courses, training, and coaching materials) are for educational and/or illustration purposes only. They are provided with the understanding that the Company is not engaged in rendering legal, accounting, or other professional opinions or services.

In the event of a conflict between this Agreement and our Privacy Policy or website Terms of Use, the terms of this Agreement shall control. To purchase any product or service, you must be 18 years of age or older. If you are under the age of 18, you should seek parental permission before purchasing and review these terms and conditions with your parent or legal guardian.

Please read the following Agreement carefully.

THESE TERMS & CONDITIONS AFFECY YOUR LEGAL RIGHTS AND IS LEGALLY BINDING.

 

Disclaimer

Client understands Sarah Loves Hair (herein referred to as “Consultant”) and Company, is not an employee, agent, legal professional, manager, public relations or business manager, or financial analyst or accountant. Client understands that Consultant has not promised, shall not be obligated to and will not; (1) procure or attempt to procure employment or business or sales for Client; (2) Perform any business management functions including but not limited to, accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy; (4) act as a public relations manager (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client; (6) introduce Client to Consultant’s full network of contacts, media partners or business partners. Client understands that a relationship does not exist between the parties after the conclusion of this program. If the Parties continue their relationship, a separate agreement will be entered into.

 

Fees

All products & Services are non-refundable. Transfers are not available to any other course/programs. 

Client may pay for services rendered by credit card using Stripe or PayPal and understands and agrees that Client is financially responsible for all payments. The fee payable by the Client is inclusive of taxes.

Due to the extensive time and effort that goes into the Program, there is no refund policy. Sarah Loves Hair does not tolerate or accept any type of chargeback from your credit card company.

You must provide accurate and up-to-date billing and credit card information. By making a purchase, you consent to Sarah Loves Hair authorising your credit card, debit card, bank account, PayPal account or any other payment form provided to process the full payment of fees and applicable taxes, through our third-party payment processor. 

As part of the checkout process you will automatically be subscribed to Sarah Loves Hair emails in order to receive important purchase information and updates. 

• Payment Plans:
  • If you select the payment plan, the initial payment is due immediately and then your selected payment method will be automatically charged on a weekly or monthly basis (whichever is selected by the Client) until the total amount has been collected.
  • The Client is agreeing to recognise that payments are non-refundable and by taking a place in any program or service, you are under contract to complete the entirety of the payment plan. Therefore you cannot stop payments anytime. If you are using a payment plan, you are under contract and you are obligated to pay as agreed, on the dates agreed and in full.
  • You agree to have funds available in your account for payment processing at least three (3) days before the scheduled charge date. Failure to do so will result in a $10AUD charge per day of failed payments.
  • The Client is responsible for any fees incurred by a Debt Collection agency. 

• Subscriptions:
  • If you select the subscription plan, the initial payment is due immediately and then your selected payment method will be automatically charged on a weekly or monthly basis (whichever is selected by the Client) until the Client cancels their subscription.
  • All members on subscriptions will be able to self-cancel as per the minimum term they have signed up for. Please note you must do this at least 10 days prior to your payment date to avoid being charged. The Client may cancel their subscription within the Kajabi Portal; log in and refer to your personal account setting. When cancelling a Paypal subscription you will be taken through to your Paypal account to cancel there.
  • The Client is agreeing to recognise that payments are non-refundable. If you are using a subscription plan, you are under contract and you are obligated to pay as agreed, on the dates agreed and in full.
  • You agree to have funds available in your account for payment processing at least three (3) days before the scheduled charge date. Failure to do so will result in a $10AUD charge per day of failed payments.
  • The Client is responsible for any fees incurred by a Debt Collection agency.

 

Refunds

Due to the digital nature of our products, no refunds will be issued after a purchase is made. If you have committed to a payment plan, you are responsible for full payment of the fees regardless of whether you complete the program or not. Transfers are not available to any other course/programs.

 

Confidentiality

The Company respects Client’s privacy and insists that Client respects the Company’s and Program Participants (herein referred to as “Participants”). Thus, consider this a mutual non-disclosure agreement. Any Confidential Information shared by Program participants or any representative of the Company is confidential, Proprietary, and belongs solely and exclusively to the Participant who discloses it. Parties agree not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, on the forum or otherwise. Client agrees not to use such confidential information in any manner other than in discussion with other Participants during the Program. Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties will keep Confidential Information in strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft. Client agrees not to violate the Company’s publicity or privacy rights. Furthermore Client will NOT reveal any information to a third party obtained in connection with this Agreement or Company’s direct or indirect dealings with Client including but not limited to; names, email addresses, third-party company titles or positions, phone numbers or addresses. Additionally, Consultant will not, at any time, either directly or indirectly, disclose confidential information to any third party. Further, by purchasing this product you agree that if you violate or display any likelihood of violating this session the Company and/or the other Program participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

  

No transfer of intellectual Property

Company’s program is copyrighted and original materials that have been provided to Client are for Client’s individual use only and a single-user license. Client is not authorised to use any of Company’s intellectual property for Client’s business purposes. All intellectual property, including Company’s copyrighted program and/or course materials, shall remain the sole property of the Company. No license to sell or distribute Company’s materials is granted or implied. By purchasing this product, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by the Company is confidential and proprietary, and belongs solely and exclusively to the Company, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with the Company. Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, the Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations. Sharing passwords is strictly prohibited - accounts will be checked and any found to be doing so will be banned from using the Mentorship.

 

1:1 Coaching & Support

All programs are self-paced and exclude 1:1 support.

To obtain 1:1 support from Sarah, the Client must specifically purchase a 1:1 Call or In-Person Training Offer.

 

Facebook Group(s)

• Be Kind and Courteous: We're all in this together to create a welcoming environment. Let's treat everyone with respect. Healthy debates are natural, but kindness is required.
• No Hate Speech or Bullying: Make sure everyone feels safe. Bullying of any kind isn't allowed, and degrading comments about things like race, religion, culture, sexual orientation, gender or identity will not be tolerated.
• No Promotions or Spam: Give more than you take to this community. Self-promotion, spam and irrelevant links aren't allowed.
• Respect Everyone's Privacy: Being part of this community requires mutual trust. Authentic, expressive discussions make communities great, but may also be sensitive and private. What's shared in the community should stay in the community.
• Asking Questions: You are welcome to post pictures and ask Sarah for technique advice. Should you require advice on consultation or formulation however, this is excluded. To obtain this detailed advice, Clients are required to book and pay for a 1:1 call here.

 

Product Access

When purchasing the following products, you will have access for the period of time as shown:

• The Colour Mentorship: 12 Months
• Cutt School: Lifetime
• Signature Tutorials: Lifetime

 

Cancellation & Reschedule Policy

Cancellations & Reschedules must be received via email to [email protected] no less than 24hours prior to your appointment. Failure to do so will result in an $80 cancellation fee. Please note that if you are late to your appointment, Sarah may not be able to accommodate you and extend the booking time-slot allocated to you.

 

Client Responsibility

Program is developed for strictly educational purposes ONLY. Client accepts and agrees that Client is 100% responsible for their progress and results from the Program. Company makes no representations, warranties or guarantees verbally or in writing. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. Client acknowledges that as with any business endeavour, there is an inherent risk of loss of capital and there is no guarantee that Client will reach their goals as a result of participation in the Program. Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. Company assumes no responsibility for errors or omissions that may appear in any program materials.

 

Independent Contractors Status

Nothing in this Agreement is to be construed as creating a partnership, venture alliance, or any other similar relationship. Each party shall be an independent contractor in its performance hereunder and shall retain control over its personnel and the manner in which such personnel perform hereunder. In no event shall such persons be deemed employees of the other party by virtue of participation or performance hereunder.

 

Earnings Disclaimer

Every effort has been made to accurately represent this product and its potential. There is no guarantee that you will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques. We do not position this product as a “get rich quick scheme.” Any claims made of actual earnings or examples of actual results can be verified upon request. Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions. Materials in our product and our website may contain information that includes or is based upon forward-looking statements within the meaning of the securities litigation reform act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance. Any and all forward looking statements here or on any of our sales material are intended to express our opinion of earnings potential. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results, no guarantees are made that you will achieve any results from our ideas and techniques in our material.

 

Force Majeure

In the event that any cause beyond the reasonable control of either Party, including without limitation acts of God, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, State Department travel advisory, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Company to perform its obligations under this Agreement, the Company’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.

 

Severability/Waiver

If any provision of this Agreement is held by to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided for herein will not be deemed a waiver of that right or any further rights hereunder.

 

Miscellaneous

LIMITATION OF LIABILITY. Client agrees they used Company’s services at their own risk and that Program is only an educational service being provided. Client releases Company, its officers, employees, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, Instructors, guides, staff, Participants, and related entities any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from participation in the Programs. Client accepts any and all risks, foreseeable or unforeseeable. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Company’s services or enrolment in the Program. Company assumes no responsibility for errors or omissions that may appear in any of the program materials.

 

Non-Disparagement

The Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth herein below. The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalise or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its programs, members, owner directors, officers, Affiliates, subsidiaries, employees, agents or representatives.

 

Assignment

Client may not assign this Agreement without express written consent of Company.

 

Modification

Company may modify terms of this agreement at any time. All modifications shall be posted on the Company’s website and purchasers shall be notified.

 

Termination

Company is committed to providing all clients in the Program with a positive Program experience. By purchasing this product, Client agrees that the Company may, at its sole discretion, terminate this Agreement, and limit, suspend, or terminate Client’s participation in the Program without refund or forgiveness of monthly payments if Client becomes disruptive to Company or Participants, Client fails to follow the Program guidelines, is difficult to work with, impairs the participation of the other participants in the Program or upon violation of the terms as determined by Company. Client will still be liable to pay the total contract amount.

 

Indemnification

Client shall defend, indemnify, and hold harmless Company, Company’s officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the product(s), excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or wilful misconduct by Company, or any of its shareholders, trustees, affiliates or successors. Client shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement. Client recognises and agrees that all of the Company’s shareholders, trustees, affiliates and successors shall not be held personally responsible or liable for any actions or representations of the Company. In consideration of and as part of my payment for the right to participate in Company’s Programs, the undersigned, my heirs, executors, administrators, successors and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge Company and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, and assigns and any of the training instructors, guides, staff or students taking part in the training in any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) of and from all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in a equity arising from my participation in the Programs.

 

Dispute Resolution

If a dispute arises and the Parties are unable to settle the dispute through direct communication, the Parties agree to first try to settle the dispute by mediation with the help of a mutually agreed upon mediator. The Parties shall share any costs and fees related to the mediation equally, other than attorney fees. 

All claims against Company must be lodged within 100-days of the date of the first claim or otherwise be forfeited forever. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand. The parties shall cooperate to ensure that the arbitration process is completed within the ninety (90) day period. The parties shall cooperate in exchanging and expediting discovery as part of the arbitration process. The written decision of the arbitrators (which will provide for the payment of costs) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or a decree in equity, as circumstances may indicate. In disputes involving unpaid balances on behalf of Client, Client is responsible for any and all arbitration and solicitor fees.

 

Equitable Relief

In the event that a dispute arises between the Parties for which monetary relief is inadequate and where a Party may suffer irreparable harm in the absence of an appropriate remedy, the injured Party may apply to any court of competent jurisdiction for equitable relief, including without limitation a temporary restraining order or injunction.

 

Notices

Any notices to be given hereunder by either Party to the other may be effected by personal delivery or by mail, registered or certified, postage prepaid with return receipt requested. Notices delivered personally shall be deemed communicated as of the date of actual receipt; mailed notices shall be deemed communicated as of three (3) days after the date of mailing. For purposes of this Agreement, “personal delivery” includes notice transmitted by email. Email: [email protected] Agreement shall be binding upon and inure to the benefit of the parties hereto, their respective heirs, executors, administrators, successors and permitted assigns. Any breach or the failure to enforce any provision hereof shall not constitute a waiver of that or any other provision in any other circumstance. This Agreement constitutes and contains the entire agreement between the parties with respect to its subject matter, supersedes all previous discussions, negotiations, proposals, agreements and understandings between them relating to such subject matter. These Terms and Conditions are governed by England & Wales Law and any dispute shall be subject to the exclusive jurisdiction of the England & Wales Courts.

  

Duty to Read & Complete Understanding

By completing any purchase from Sarah Loves Hair the Client accepts:

Under this agreement, I have a duty to read this Agreement, and have done so. Furthermore, I understand and accept that I am precluded from using lack of reading as a defence against all remedies contained herein. This Agreement supersedes any prior agreement, communication, or representations between you and Sarah Loves Hair and constitute a complete and final agreement regarding my purchase(s).

 

Contact
If you have any questions, concerns or complaints about these Terms & Conditions, please contact [email protected]